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Customer Care

At Africa Online, we are passionate about our customers. Indeed this is one of our core values across the group.

Our target customers inform Africa Online’s systems, processes and product developments.

This is in an endeavor to meet and greatly surpass customer expectations and live up to our promise of being innovative.

Africa Online has led over 5,000 businesses and organisations and over 100,000 consumers across Africa in the implementation of a wide range of Internet access solutions. Many of the continents top businesses and organisations have trusted Africa Online as their ICT partner due to our proven track record in the market and our ability to manage a wide range of specific technical and design requirements.

Today, Africa Online's customer portfolio across the continent is impressive and includes companies such as Galileo, Coca Cola, Toyota and SITA.

We pride ourselves in offering tailored solutions that meet the most basic to the most complex requirements. With our wide pan-African network, we can also offer large enterprises with a single point of contact for management of network requirements across the continent.

 
Africa Online is the preferred Premium Provider of Communication Solutions in Uganda. You are able to reach us through our Head office in Kampala on +256 414 258 143 / +256 312 211 200 / +256 772 221 700/800/60.